Up Close for Nov. 20, 2011

NEW YORK (WABC) -- Consumers are lashing out at retailers turning Thanksgiving Day into a holiday shopping day.

Now, there's a online campaign to stop stores from opening on Thanksgiving Day is gaining momentum. Will retailers listen?

The online petition drive got Bank of America to stop its new bank fees -- now the same web site is helping shoppers keep target and other retailers from opening on Thanksgiving Day.

We'll show you how consumers are getting their voices heard and standing up to big business.

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up close, politics & elections, diana williams

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