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Recent "Troubleshooter" Stories, Video and Galleries
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Troubleshooter Diane Wilson tries to find out what's going on with man's classic Pontiac
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Troubleshooter Diane Wilson tries to find out what's going on with man's classic Pontiac
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Gas pumps are often a target for people stealing credit card information
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City program was supposed to improve home, but she was left with thousands in damages
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City program was supposed to improve home, but she was left with thousands in damages
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Making extra money just by shopping sounds easy, but don't sign up just yet
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Orange County homeowners claim system didn't alert emergency workers to a fire on New Year's Day.
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Orange County homeowners claim system didn't alert emergency workers to a fire on New Year's Day.
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Troubleshooter Diane Wilson helps a Garner man who says tennis court lights are ruining his sleep.
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Several people said they paid Sammy Jackson thousands of dollars for the same log cabin, but none of them have yet to call it home
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One rule to always remember is never send money upfront to someone buying something from you
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Power company warning customers about a phone scam from person pretending it'll cut off service.
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Power company warning customers about a phone scam from person pretending it'll cut off service.
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The scam begins with a promise that says you'll win a prize if you pay money upfront
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Simply listing your home for sale can leave you at the center of a scam.
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Woman says she was duped by puppy scam and she's warning others
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Check your credit report annually to see if any credit has been taken out in your name and shred documents with personal info
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After more than a year of sharing her home with the squirrels, she contacted the Troubleshooter for help.
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Even those dealing with reputable companies could be at risk
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An offer to clean a Raleigh woman's gutters started out great, and then went through the roof, literally.
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After more than a year of sharing her home with the squirrels, she contacted the Troubleshooter for help.
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An offer to clean a Raleigh woman's gutters started out great, and then went through the roof, literally.
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When some Fayetteville couples can't get their vacation money back, they turn to Diane Wilson
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When some Fayetteville couples can't get their vacation money back, they turn to Diane Wilson
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When payments are made with postal money orders, you may want to think twice about taking on the work
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Many wondering what happened after several RoomStore locations closed.
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A woman received tens of thousands of dollars in medical bills that she didn't owe, so she called the Troubleshooter
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A woman received tens of thousands of dollars in medical bills that she didn't owe, so she called the Troubleshooter
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Former scam artists say they main reason they steal is because they could
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When a Raleigh man doesn't get the rate he was quoted, he turns to Troubleshooter Diane Wilson
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When a Raleigh man doesn't get the rate he was quoted, he turns to Troubleshooter Diane Wilson
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No matter who you pay to prepare your taxes, you're legally responsible for the information on the return
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There's a nationwide campaign aimed at protecting people so they are not the next victims
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Landscape, stump, grinder, Diane Wilson
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Con-artists are trolling for their next victims on online auction sites
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When a repair job doesn't go as planned, a Fayetteville woman turns to Diane Wilson.
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More people have come forward to complain about vacation clubs.
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When a Zebulon man doesn't get the work done at his home that he paid for, he calls Diane Wilson.
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When a repair job doesn't go as planned, a Fayetteville woman turns to Diane Wilson.
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The ABC11 Troubleshooter has received more complaints about "vacation clubs" in our area.
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Sometimes online postings that advertise making money while working from home are too good to be true
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When a new homeowner can't get the answers he wants from his builder, he turns to Diane Wilson.
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When a new homeowner can't get the answers he wants from his builder, he turns to Diane Wilson
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Troubleshooter Diane Wilson steps in when a Raleigh resident goes weeks without a check.
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Troubleshooter Diane Wilson steps in when a Raleigh resident goes weeks without a check.
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It might be cheaper and more convenient, but there are serious risks
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A woman was offered a gift card to switch TV providers. When it never came, she called the Troubleshooter
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Because of a new computer system, one woman didn't receive her food stamps and her family had to go without
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Postal inspectors warn people to monitor credit card statements to avoid being a victim
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